Newfoundland and Labrador (NL) Health Services advises the public that CorCare, the new provincial health information system launches this Saturday, April 25, 2026.

CorCare is a generational change that improves access to information and tools for both patients and providers. It provides one shared digital record across settings; fewer information gaps; better continuity across hospitals, clinics, continuing care and community care; safer handoffs and more consistent workflows.

Patients get broader access to personal health information through MyHealthNL powered by MyChart. People will have enhanced access to their NL Health Services appointments, test results, waitlists, proxy options, care plans, and become more empowered partners in their care. MyHealthNL is a voluntary digital support service. Patients can still connect to their health-care teams as they normally would.

What to expect

CorCare is up and running in some clinical areas already. This has provided valuable feedback for our province-wide launch. Thousands of people will support the launch period, including super users, who are specially-trained staff working on site to help troubleshoot, staff, and support-centre teams.

During the launch of CorCare, public inpatient services, urgent/emergent services, medical imaging and non-elective hospital services will continue as usual. Emergency departments throughout the province will continue operating as usual.

It is important to note that no appointments are being cancelled due to the launch of CorCare.

NL Health Services has intentionally designed a transition period around the launch of CorCare. This phased approach creates time within the day for anticipated slowdowns as physicians and staff learn new ways of working, followed by a planned recovery period.

For example, specialty clinics and elective surgeries, such as orthopedics, ENT and plastic surgery, may be impacted during the launch. To put this in context, each service may only have one or two days during the entire launch period (of several weeks) when they would do one less case. Regular scheduling will resume promptly following the launch.

Over time, patients will have a more connected experience across the system with less duplication, better continuity when care moves from one setting to another, and broader access to personal health information.

More information on this can be found at the CorCare website.

We thank patients for their understanding and kindness as staff and health-care providers across the province learn this new system.

For those who need support signing up for MyHealthNL, or help with an existing account, please email the MyHealthNL help desk at myhealthnlsupport@nlhealthservices.ca or call 1 (833) 961-3750. Hours of Operation: Monday-Friday, 8:30 a.m. to 4:30 p.m. NT.

For patient feedback including compliments or concerns, individuals can call 1 (844) 776-4400 or email patient.relations@nlhealthservices.ca​. They can also fill out the Patient Relations Feedback Form: https://nlhealthservices.ca/patient-feedback​.